Privacy Policy

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using the Service, including:

• Name and email address
• Account credentials (via Google OAuth or other authentication providers)
• Profile information
• Payment and billing information (processed by our payment provider)

Automatically Collected Information

When you use our Service, we may automatically collect certain information, including:

• Device information (device type, operating system, browser type)
• Usage data (features used, time spent on the platform, interactions)
• IP address and general location information
• Performance and error data

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving the Service
• Creating and managing your account
• Processing subscriptions and payments
• Responding to your inquiries and providing customer support
• Sending you updates, security alerts, and administrative messages
• Analyzing usage patterns to improve user experience
• Detecting, preventing, and addressing technical issues or fraud
• Complying with legal obligations

3. Sharing of Information

We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as hosting, analytics, payment processing, and customer support.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
• With Your Consent: We may share information for other purposes with your explicit consent.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of certain data processing activities

To exercise these rights, please contact us using the information provided below.

7. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

8. Third-Party Links and Services

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our Service.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date." Your continued use of the Service after any changes indicates your acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@zaden.ai